Frequently asked questions
The most common questions about B OnSite in one place, grouped by topic.
General
- What is B OnSite?
- B OnSite is a modular digital platform that digitizes daily operations at industrial sites: HR, safety, access control, truck gate, subcontractor portal and more.
- What customer support do you provide?
- Every client gets a dedicated account manager available by phone and email. Enterprise clients receive 24/7 support with SLA guarantees.
- Can it integrate with other systems?
- Yes. Integrable with any ERP, payroll, or enterprise system via REST API. Pre-configured integrations: SAP, Microsoft Dynamics, Nexon, KBOSS.
Trial and implementation
- Is there a free trial?
- Yes, we offer a 14-day free trial with full functionality. No credit card required.
- How long does OnSite implementation take?
- Average implementation time is 1-2 weeks, depending on site size and number of modules selected. A dedicated account manager guides you through the entire process.
- Is any hardware or server installation required?
- No. OnSite is a fully cloud-based SaaS solution. Accessible from any modern browser. For access control and truck gate hardware, we provide solutions through our partners.
Data protection and security
- Is the data handling GDPR-compliant?
- Yes, fully. Data is stored on EU servers via encrypted connections. We provide detailed data protection documentation including privacy notices and DPA.
- Is it NIS2 and GDPR compliant?
- Yes, B OnSite is NIS2-compatible and GDPR-ready. All data is stored on EU servers with full audit trail.
- Who can access the data?
- Access is role based. Administrators, managers and employees see different views, sensitive fields are masked by default, and every change is logged.
Modules
- How many modules does OnSite have?
- OnSite currently offers 12 integrated modules: HR & Document Management, Digital Training, Occupational Safety, Time Tracking & Access Control, Truck Gate Management, Patrol Verification, Visitor Management, Subcontractor Portal, Reports & Analytics, Integrations & Automations, Operational Performance Measurement, and Employee Portal.
- What industry packages are available?
- Three industry packages: HR Package (digital training, HR & admin, time tracking, employee portal, reports), Construction Package (time tracking, HR & admin, truck gate, visitor, subcontractor portal, reports) and Food Industry Package (HR & admin, operational performance measurement, reports). Custom configuration also available.
Time and attendance
- Does it need an app?
- No. Employees open a link in the browser of their own phone. No installation, no updates, and no company device required.
- Does it need access control hardware?
- No. The package works from the browser. Card or biometric readers can be added later if needed, but they are not required to start.
- What does the employer see from the location data?
- The position and measured accuracy recorded at clock in and clock out. There is no continuous location tracking between those two moments.
- What happens if an employee denies location access?
- The entry is still created, but flagged. The manager sees it in the list and handles it according to internal rules.
- What if someone forgets to record?
- The system flags the missing day to the employee. It can be filled in afterwards with manager approval, and the correction leaves a trace.
- How long does it take to go live with the Time and attendance package?
- The Time and attendance package typically goes live in three weeks, from assessment to go live. The main factor is how quickly master data is provided.
- Can we try it first?
- Yes. It is worth starting with a small group at one site and extending from there to the whole workforce.
Paper and spreadsheets vs. B OnSite
What changes in practice when site administration moves from spreadsheets and paper to a platform.
| Criterion | Paper and spreadsheets | B OnSite |
|---|---|---|
| Expiry tracking | A manual calendar or reminder, deadlines easily slip. | Automatic notifications about expiring contracts, certificates and medical checks 60, 30 and 14 days before expiry, with a dashboard of expiring and expired documents. |
| Auditability | Changes are hard to trace, and documents have to be hunted down during an inspection. | Every document action is logged: view, download, edit, approval. Full audit trail. |
| Document versions | Several copies circulate, and it is not always clear which one is current. | Every version of every document is kept, with a full change history. |
| Subcontractor documents | Certificates arrive by email and on paper, and missing ones have to be requested one by one. | Subcontractors have their own login and can upload documents themselves (for example an insurance certificate), with version control. |
| Access control and permissions | A shared file or folder is visible to everyone who has access. | Each subcontractor sees only their own projects, people and documents, with multi-level access control. |
| Real-time headcount | The attendance sheet comes together at the end of the day, so there is no accurate picture until then. | An instant view of who is on site and in which zone, supporting emergency evacuation. |
| NIS2 and GDPR logging | Retention deadlines and data handling records have to be kept by hand. | A detailed data processing log for GDPR audits, automatic deletion of visitor data after the retention period, data stored on EU servers, NIS2-compatible operation. |
| Recording working time | Paper attendance sheet or spreadsheet, transcribed afterwards. | Clock in and clock out from the employee's own phone browser, no app. The system flags a missing day, and a correction leaves a trace. |
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